Problems with Expired Licence

Hello Juan,
We regret for the inconvenience caused. While verifying your account you have AVG Protection Multidevice as your active subscription. Please check whether you have activated the program using the My Account credentials. If not please follow the instructions on the article http://avgclick.me/ActivateZen
to activate the program using the AVG My Account.
Thank you.

My Product Licence for AVG Protection Pro was about to expire, so I go and buy another your for the product. Thing is that even thought I made the purchase and confirmed via E-mail, the program tells me that is already expired and still had to renew the licence, in other words, buy it again.
What should I do?

Hello Juan,
We regret for the inconvenience caused. While verifying your account you have AVG Protection Multidevice as your active subscription. Please check whether you have activated the program using the My Account credentials. If not please follow the instructions on the article http://avgclick.me/ActivateZen
to activate the program using the AVG My Account.
Thank you.