Problems with Firewall blocking a program I use daily

To whomever, I use a program which AVG firewall is not allowing be used. It shuts this fuction out. What I need to know, is a route that will allow the firewall to see this program, and allow it to operate properly. The program has to do with port forwarding, in voice communications, on a amateur radio related program for making contacts and talking world wide. Program operated properly before the AVG  firewall was set up, I need the AVG firewall to allow this programs use, and use the required ports for this program to operate properly. How can I setup this program, so it will operate through this firewall, and still remain protected by AVG?   Answer at [Email address removed]. Only proper answers to my question, will be allowed through to my mail box.  I really need the help…Thanks.

Hello Wayne,
We regret the inconvenience caused. We request you not to share any personal information(Email address, License/order #) in public forum due to security reasons. Are you using a latest version(2016) of your AVG program? To resolve the issue, we suggest you to follow the instructions in http://avgread.me/1G3omO8 .We have also sent the instructions to your email address. Thank you.

Hello Wayne,
We regret the inconvenience caused. We request you not to share any personal information(Email address, License/order #) in public forum due to security reasons. Are you using a latest version(2016) of your AVG program? To resolve the issue, we suggest you to follow the instructions in http://avgread.me/1G3omO8 .We have also sent the instructions to your email address. Thank you.