Hello Bobbi,
I understand the experience you are facing with Outlook unable to send/receive emails. I would suggest you disable AVG (Open AVG Internet Security > menu > settings > Troubleshooting > Passive Mode > Turn off the AVG Passive mode) and check if you are able to send the email.
Since installing Outlook 365 my laptop has been a nightmare. It seems AVG is blocking outlook and I am unable to send or receive any emails. Is there a way to make Outlook 365 a trusted entity?
Has anyone else had this problem and if so how did you correct t?
Many thanks
Hello Bobbi,
I understand the experience you are facing with Outlook unable to send/receive emails. I would suggest you disable AVG (Open AVG Internet Security > menu > settings > Troubleshooting > Passive Mode > Turn off the AVG Passive mode) and check if you are able to send the email.