Problems with Quarantine of a blocked threat

Viruses & Threats
3

Hi Joyce,

We are sorry to hear that quarantining is taking a long time. We can certainly help you to resolve it.

Please help us with the screen shot of the message. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

1

Threat Blocked and sent to Quarantine - Quarantine running but wont stop - it been running overnight

2

Hi Joyce,

We are sorry to hear that quarantining is taking a long time. We can certainly help you to resolve it.

Please help us with the screen shot of the message. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.