Hello John,
We apologize for the inconvenience and we try our best to resolve your issue.
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Thank you.
I bought a new AVG Ultimate subscription a short time ago to update my existing subscription. I got it installed OK, everything is working. But, a few weeks ago I started getting a daily barrage (way, way, way too many) of AVG popups (this was virus-like behavior, ironic since AVG is the source) that I could not find any way to turn off, reminding me to update my subscription. Like 5 a day. Ridiculous.
When I finally had time to check my subscription it shows that the current one is installed OK, and also shows a second subscription, the old one, that is about to expire. Thus the many popups. I don't understand why the new install did not silence the old one. I tried going to the AVG downloads, downloaded the re-installed everything from scratch, and the subscription window still shows the same thing. How do I fix this?
Thanks for any help with this. I am pretty much ready to cancel and go back to AVG free or another antivirus at this point.
Hello John,
We apologize for the inconvenience and we try our best to resolve your issue.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us.
Thank you.