If you have any other way to receive the file generated its fine…
Jorge
I already tried to remove using the AVG remover…
I always get the message "connection failed".
I'm about to give up…
Jorge
Jorge, Have a look @ this article (http://avgclick.me/UpgradeW8).
AVG Guru
I always get the message "connection failed".
I'm about to give up...
Jorge
Dear All,
I'm having problems to install the product to my recent upgrade to Windows 8.1.
I've already tryed several times and same happens.
After installation I loose internet connection… Actually it blocks internet activity.
The internet itself continues active, but in my computer I get it blocked.
Even with Allow All in firewall…
For your information, when I install AVG FREE it works perfectly, just like now.
Please give me a helping hand to solve this problem.
My license give three installation, and right now only two are under use.
Product: AVG Internet Security
I've already asked for help with AVG people tech support but, so far nothing…
Thanks,
Jorge
Jorge, Have a look @ this article (http://avgclick.me/UpgradeW8).
AVG Guru
Jorge, thank you for sending the requested information. We will analyze it and get back to you at the earliest. Thank you.
Hello Jorge. Sorry hear about the inconvenience caused. Please install AVG Internet security and configure AVG firewall as recommended in the article below.
http://avgclick.me/InactiveFW
Hope it helps. Feel free to contact us back should you need any further assistance.
Hi Jorge,
If you are willing to try uninstall other security solutions use AVG remover(http://download.avg.com/filedir/util/AVG_Remover_en.exe) than install AVG back, induce issue, gather diagnostic information and send them(if you prefer email you can answer to remote assistance offer you received please let me know that you send it) when Internet is accessible again.
Thanks
Jorge, Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click on this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Hi Jorge,
Provided output show multiple protection installed (G-Buster Browser Defense, Spybot etc) and a lot of different errors.
Using just one protection and updating all drivers might help.
Thanks
If you have any other way to receive the file generated its fine…
Jorge
No it is not installed. When I install AVG it blocks my internet access...
At this moment I have Avast installed...
What do you want me to do???
Please, let me know.
Jorge