I found out that I was 3.2. 2020, the amount of CZK 899 is deducted from the account
The payment was allegedly made by credit card over the Internet, however, despite the fact that I did not carry out any similar transaction and not at all with a card that I do not normally pay on the Internet, I wonder what this means !?
Although I used your products in a laptop, it has been indisposed for a long time, more than a year, and therefore out of service, so for the time being I am not interested in services and I therefore refuse to pay for them, in this strange way.
Therefore, I request that the amount of CZK 899 be returned to the account, and if automatic payments are set up, cancel them.
Hi Ivana,
AVG Support via community forum is available only in English. For a translation, you can use https://translate.google.com
As we're unable to charge of CZK 899 under your email address registered with AVG, I have sent an email requesting more information to confirm if the charges are from AVG or not.
Please check the email and respond to it for further assistance.
Zjistila jsem, že mi byla 3.2. 2020 z účtu stržena částka 899.- Kč
Platba proběhla údajně platební kartou přes internet, ovšem, nehledě na to, že jsem žádnou podobnou transakci neprováděla a už vůbec ne kartou, kterou běžně na internetu neplatím, zajímalo by mne, co to má znamenat!?
Vaše produkty jsem sice využívala v notebooku, ale ten je již delší dobu, více než jeden rok indisponován a tedy mimo provoz, a tak prozatím o služby nemám zájem a odmítám tedy za ně platit, tímto podivným způsobem.
Požaduji tedy navrácení částky 899:- Kč zpět na účet a pokud jsou nastaveny automatické platby, tak tyto zrušit.
Bradáčová Ivana
Hi Ivana,
AVG Support via community forum is available only in English. For a translation, you can use https://translate.google.com
As we're unable to charge of CZK 899 under your email address registered with AVG, I have sent an email requesting more information to confirm if the charges are from AVG or not.
Please check the email and respond to it for further assistance.