Product cancellation

Hi Keith,
We are sorry to know that, you can apply refund for the product which is not activated, please use the link to request refund : https://support.avg.com/RefundForm?l=en_US
Please, feel free to let us know if you require any further assistance. Thank you

how do I cancel an additional AVG product that I have not yet activated and  does not yet show up in my account.Keith

Hi Keith,
We are sorry to know that, you can apply refund for the product which is not activated, please use the link to request refund : https://support.avg.com/RefundForm?l=en_US
Please, feel free to let us know if you require any further assistance. Thank you