Hello Laura
If you have purchased a license for AVG product
And can not activate
Receives a message - License number or product key is not working
Then please follow these steps described in article
| AVG (https://support.avg.com/SupportArticleView?q=product+code+isn%27t+recognized&urlname=What-to-do-when-my-license-number-is-not-working&l=en_US)
Inform here the result
Thanks
My BF bought me AVG antivirus. It was still packaged and I tried to install it but it says the product code isn't recognized. I can't do the email because he used his email. What do I do?
Hello Laura
If you have purchased a license for AVG product
And can not activate
Receives a message - License number or product key is not working
Then please follow these steps described in article
| AVG (https://support.avg.com/SupportArticleView?q=product+code+isn%27t+recognized&urlname=What-to-do-when-my-license-number-is-not-working&l=en_US)
Inform here the result
Thanks