Product expired early

Dear friends, I have had AVG for almost 3 years, recently I updated both products (Internet Security and Performance), both licenses should not expire till september, but now AVG Performance expired early. I have read some threads refering this issue and I have tried the same things (reinstall, reconnect) with no success.

I hope you can solve it.
Thanks.

Hello Diego,

We apologize for the inconvenience caused. We appreciate your efforts in getting this issue fixed. As you have already performed the basic troubleshooting, from what we have learned about your issue, we would like to offer you a free remote assistance service as a best way of resolving it.

A skilled AVG technician can remotely connect to your computer via a secure connection and fix the issue quickly and effectively. We have sent an email with the instructions to connect with our remote technician. Please follow the instructions.

Thank you.