Product not showing in "my subscriptions"

Hello Alex,
I understand the inconvenience caused. I have sent you an email, you can follow the email instruction to download/install/activate AVG Internet Security on your new computer and also you can reply to my email for any further assistance.
Best regards,
Alok.

Hi
I recently broke my broke my laptop which had AVG Internet Security installed.
I therefore purchased a new laptop, but can't locate my License details to allow me to load AVG onto my new laptop.
Was a 2 year, 3 pc license I bought.
Can still access old laptop via a monitor, it shows as a valid license which doesn't expire until 23rd Feb 19, but when go into "Manage Subscription" it shows as having none active.
Can someone please email me details how to obtain these details ASAP so I can load this software and protect my new Laptop from cyber threats.
kind regards

Hello Alex,
I understand the inconvenience caused. I have sent you an email, you can follow the email instruction to download/install/activate AVG Internet Security on your new computer and also you can reply to my email for any further assistance.
Best regards,
Alok.