Jeannette, Have a look @ this article (http://avgclick.me/DriverUpdateSupport). Otherwise, Also have a look @ this article (http://avgclick.me/AVGRefundPolicy).
AVG Guru
My bank confirmed a payment to AVG was made on September 28th for AVG Driver Updater. Since then I have made numerous calls to so-called AVG Support and also sent e-mails pointing out that I have not been able to download this product and all requests for a refund or explanation have been totally ignored. Very pissed off with AVG
Jeannette, Have a look @ this article (http://avgclick.me/DriverUpdateSupport). Otherwise, Also have a look @ this article (http://avgclick.me/AVGRefundPolicy).
AVG Guru