Product Paid for but no subscriptions showing

AVG Subscription
4

Hello Richard,

I understand the inconvenience.
I have checked the order status of your AVG Ultimate and there is a synchronization issue with the product purchased, hence you will not be able to activate the paid subscription and couldn't see its details on your AVG my account.
I have forwarded the case to concern team to fix the issue and the process will take time.
Keep checking your email to know about the status.
Your patience is much appreciated.

3

Hello Richard,

I understand the inconvenience.
I have checked the order status of your AVG Ultimate and there is a synchronization issue with the product purchased, hence you will not be able to activate the paid subscription and couldn't see its details on your AVG my account.
I have forwarded the case to concern team to fix the issue and the process will take time.
Keep checking your email to know about the status.
Your patience is much appreciated.

1

Thanks Balasubramanian , 
 
Can you give me an idea of how long that may take please? An hour, a day, a week…? 
 
Kind Regards 
 
Rich

2

In the meantime, you can install (AVG Internet Security trial) or (AVG Antivirus free) to protect your PC.