Product protection

Hello Simon,
You've reached the AVG community support forum.
I am really sorry to know that your device and hotspot has been hacked.
I apologize for the inconvenience caused to you. We'll certainly look into this and help you. We do have a specialized team who deals with mobile queries.

Upon checking, we can see that new raised ticket is also escalated to our mobile team and we have increased the priority of it. Additionally, I have forwarded this information to our mobile team. They will check and get back to you via email as early as possible. Meanwhile your patience and cooperation is very much appreciated.

Thank you for your understanding.

Hi please block my details used in other phones I have used… and my hot spot get hacked help

Hello Simon,
You've reached the AVG community support forum.
I am really sorry to know that your device and hotspot has been hacked.
I apologize for the inconvenience caused to you. We'll certainly look into this and help you. We do have a specialized team who deals with mobile queries.

Upon checking, we can see that new raised ticket is also escalated to our mobile team and we have increased the priority of it. Additionally, I have forwarded this information to our mobile team. They will check and get back to you via email as early as possible. Meanwhile your patience and cooperation is very much appreciated.

Thank you for your understanding.