I keep trying to ge this Upgrade download ye for some reasoning, it seems to not allow me to be able to complete the download, i don't know what's holding it back, it'll star downloading it then in the middle of it, it'll totally sart going reverse on me, then it'll say that it failed geting it?
Hi There James and thank's for joining the AVG Community!
My Names Kenza and i am one of the AVG Guru's here on the AVG Community.
I Would like to help you resolve this problem so that you can resume using your AVG Products, Could you possibly explain what you mean that your program is not working so that i can make my best efforts to help you.
I would find it useful if you could tell me what Program of AVG it is you are using for example Anti-Virus, Internet Security, PC Tuneup or Zen and what way it is not working properly, are all of the options greyed out or are you having installation issues etc.
I Look forward to helping you!
Kenza
why isn't my Paid for programming in which I've already purchased and Paid for not working properly?
Hi James,
In last output you sent us there is still AVG 2013 installed.
For help on this issue please try reinstall AVG according to this article.
Thanks
My Names Kenza and i am one of the AVG Guru's here on the AVG Community.
I Would like to help you resolve this problem so that you can resume using your AVG Products, Could you possibly explain what you mean that your program is not working so that i can make my best efforts to help you.
I would find it useful if you could tell me what Program of AVG it is you are using for example Anti-Virus, Internet Security, PC Tuneup or Zen and what way it is not working properly, are all of the options greyed out or are you having installation issues etc.
I Look forward to helping you!
Kenza
Hi James,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks