Productopia virus

Hello Glenn. 
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
May I know how do you confirm you have been affected by the virus?
Please help us with a screenshot of where you checked the virus.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.

the latest makes it just look likie a website but  then shows the ZEUS.2020 well know trojan , also not seen by avg!!!  it just gets worse and worse, does avg actuall work at all??trojan detected ZEUS.2020

productiopa virus attacks my computer every day, avg neither detects or protects against it.   it will not find it in a scan and does not detect it during an attack.   it seems that avg is pretty redundant to me and a waste of money

Hello Glenn. 
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
May I know how do you confirm you have been affected by the virus?
Please help us with a screenshot of where you checked the virus.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.

Thank you for writing us back, Glenn. 
We apologize for the inconvenience caused to you.
We certainly check and help you with the issue caused
We have sent an email to your email address offering additional help please check the email and revert us back for further help.
Thank you.