Hello Steven,
We apologize for the inconvenience caused. In order to understand the situation and help you better, please provide the Screenshot of the AVG window from your PC. Follow the screenshot to attach a screenshot: http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot
Thank you.
I bought AVG around 6 months ago and was all good, but after about three months its not on my laptop anymore and was replaced with another trial version which i have had to use now to enable me to get to this site?
Steven, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru