Profile switching

Hello John,

We will help you with the necessary information.

Can you provide us the screenshot of the issue?
John, did you try to change the network profile directly from firewall settings window rather clicking on 'Change mode' in the pop up?

Hi There is anyone else having problems with profile switching since the last AVG update I haven't been able to switch a profile from public to private when using my trustzone vpn software.

Hi Avinash,
It only happens when I us Trustzone VPN it creates two network profiles, one profile called Unidentified Network which incorporates the local network and sets it to public before the last update I could switch this profile to private which allowed me to access the local network which I run Serviio on, otherwise I can't access the system locally.

Rehards,
John
If only it was that simple Santhosh I wouldn't have posted a question tried all the usual repair, uninstall and reinstall. The Software version is 19.1.3075 (build 19.1.4142.0) with UI version 1.0.141 and Virus definition version 190118-6.

Thanks,
John
John, thank you for information.

Try to repair the product from the control panel.

Refer this article for repairing your AVG https://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG

Please provide us the version of your AVG Internet Security.
Hello John,

We will help you with the necessary information.

Can you provide us the screenshot of the issue?

Are you able to access the AVG firewall settings if VPN connection is turned off?