Hello Dina,
We will help you with this.
Did you get any prompt from AVG Antivirus program when you try to run the specific software?
If yes, share the screenshot of the error window here.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
If the software is trusted, then you can add it to AVG's exclusion as mentioned in this article.
I have a software program that won't run when my Anti-Virus is running. How do I get my Anti-Virus to allow my software to work? I have been able to bypass the Anti-Virus and get it to work, but I honestly shouldnt' have to disable my Anti-Virus to make my program work.
Hello Dina,
We will help you with this.
Did you get any prompt from AVG Antivirus program when you try to run the specific software?
If yes, share the screenshot of the error window here.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
If the software is trusted, then you can add it to AVG's exclusion as mentioned in this article.
Hello Dina,
Thank you for the screenshot.
Have you added that program to the AVG Exception list and checked if that helps?
Follow the below article to add exception if you haven't tried this step yet:
https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-scan-exclusions
If it doesn't help, let us know the name of program which you are trying to access and share the screenshot of that program running when AVG Antivirus is disabled.
I'm not getting a specific error message, my program just won't run properly. It will open, it just won't run.