Program deactivator - problem

AVG Performance
6

Hello Jane,
We regret for the inconvenience caused to you. Please try to restore all the changes made by AVG PC Tuneup to your PC as described below.
Open AVG PC Tuneup.
Click Rescue center on the main dashboard.
Then select program deactivator changes or all of them and click on Restore.
Please, feel free to let us know if you require any further assistance. Thank you.

1

I installed AVG free yesterday.  (I've had AVG CloudCare until recently but when the licence expired I couldn't renew so I thought I'd go for the free AVG for now until I decide what I need)   I had a look at the PC Tuneup that came with it and used the program deactivator to disable some programs that were showing as enabled at startup to see if that helped to speed up my W7 laptop.  One program that I disabled was MS Office 2013.  Today I started up my computer and now can't get any Office programs started.  I went in to the program deactivator, re-enabled the Office program & then restarted the computer but still no Office programs will start and when I tried to run the repair as advised by MS it said it couldn't do it and asked if it was disabled by the system.  The only option seems to be for me to uninstall and reinstall Office.  Does anyone have any ideas or a solution please?

4

Hello Jane,

We can understand your situation.
If you have our trial version of AVG PC tuneup installed it will show you the popup repeatedly about the expiry of it and the days that are remaining for the expiry.
However in your case we can provide the best offer to purchase the license for AVG PC tuneup so that you can activate the program with the license and restore the changes made by it.
To get the license with best offer please contact our sales support using this link https://support.avg.com/support_sales_chat .

Please feel free to contact us should you need any assistance.

2

Thanks Alan.  I got the avg cloudcare through a local IT service but I'm not sure whether to stick with them.

3

Jane, For your info, just in case that you are unaware, for AVG CloudCare support you'll now need this webpage (https://support.avg.com/partners_contact_form?l=en_US).
AVG Guru

5

I have tried to go back on to tuneup but it's expired.