Program will not update as of 12/20/18

Hello Angela,
We will look into it. Are you trying to update AVG using mobile data on Windows device? Let us know the name of AVG program you have installed and its version.


I purchased AVG Antivirus 2019 for Android on October 2, 2018. Things went real smooth until around December 20th or so. When while looking at my activity logs, I realized that my Antivirus was no longer updating over mobile data. I think that i remember being able to get the updates on WiFi.
Angela H

Angela, we'd request to submit your query to our Android support team from within AVG app as described in this link. They'd be glad to help you further.

Not quite sure what happened it just won't update on mobile data. Can you fix this please?

Yes. Unfortunately Getting a screenshot is a matter of timing since it is a pop up that disappears quickly. What I can tell you is that when I tap the link in the program to update it trys, then returns a message that I should check my internet connection. My connection is fine. Avg has been granted full permissions. What next?

Hello Angela,
We will look into it. Are you trying to update AVG using mobile data on Windows device? Let us know the name of AVG program you have installed and its version.


I purchased AVG Antivirus 2019 for Android on October 2, 2018. Things went real smooth until around December 20th or so. When while looking at my activity logs, I realized that my Antivirus was no longer updating over mobile data. I think that i remember being able to get the updates on WiFi.
Angela H