Programs not working

AVG Performance
4

Hello Christo. I am really sorry about that. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe

To reinstall your AVG, please have a look at this article : http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG
Contact us back if the issue persists, Thank you.

1

Hi
My outlook 2013 suddenly doesnt want to open. Keep getting message Outlook stopped working. Then suddenly one of my other programs also dont want to work (sending text messages) I googled for possible solutions and read I can try disabeling all add-ins on outlook. There was only one add-in, AVG. Then the programmer of my other program (WinChurch) called me and told me that it is AVG that is blocking the program. I have to disable AVG and the program will work fine again. I've done so and all is working again. What could cause this sudden problem with AVG
Regards

7

Hello Christo. Thank you for posting us back. It is to keep you informed that you will not loose your license number during the reinstallation of the AVG program. Thank you.

8

Thx I'll do so. Just want to make sure I am not going to lose my lisence when removing and reinstalling?
Regards

2

Hello Christo, I understand how something like this can really try your patience. Could you please let me know which AVG product you have installed in your pc? so that we glad to help you with it. Are you using Windows 10 Operating system? Please feel free to contact us back for any further assistance. Thank you.

6

Hi Thx for your reply
 
Im using AVG Antivirus 2015 – the purchased one (not free). Im still on Windows 7 and Office 365
 
Hope it help
 
Regards
 
Christo

3

Hello Christo. Thank you for posting us back. It is to keep you informed that you will not loose your license number during the reinstallation of the AVG program. Thank you.

5

Thx I'll do so. Just want to make sure I am not going to lose my lisence when removing and reinstalling?
Regards