Programs put to sleep can't be woken up manually

AVG Protection
3

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1

I have purchased a 60 day trial of AVG Tuneup yesterday. On first use, it indicated that certain programs were slowing down my laptop and recommended that I put them to sleep.  This included my built-in Synaptics Trackpad and Mouse ( Synaptics PS/2 Port ClickPad ).  This morning upon rebooting the system, the scroll function is not working.  I "woke" up the program from the Background and Startup Programs and even rebooted my system a few times but it is still not working. Will it start working if I completely uninstall the AVG Tuneup?  This Tuneup has become a nuisance because I always use the scroll function on the side of the trackpad for scrolling through pages and it has now become inoperational.  Please urgently suggest a solution to my problem.

2

Greetings,

We're sorry for the inconvenience caused.
To further look into this & help you, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.