Hello Marco,
We apologize for the inconvenience caused. I checked with your records and I see that you have purchased AVG Internet Security (1 computer), AVG PC Tune up (1 computer). In order to assist you better, please be more specific with the issue. Thank you.
A few hours ago i prolongd my 2 accounts AVG anti virus and AVG tune up! No reaction and still no new code etc. Help AVG!
I cant get connected with Sales department. But wy no conformation and no activating codes? I have paid and i am waiting 4 a little bit before i real my money. 
Marco,
We apologize for the inconvenience caused. We do understand your concern.
We kindly request you to contact our sales team using this link: http://bit.ly/1kqinNa . So that they will help you better regarding this issue.
Please feel free to contact us again.
Thank you for choosing AVG.