Hello Willie,
Sorry for the inconvenience caused.
Upon checking your record we see that you tried purchasing our AVG Ultimate multi-device (1 year subscription) through "BANK TRANSFER" method and the payment status is "UNPAID" which means we haven't received the payment. This is the reason you didn't get the subscription details.
We request you to contact the concern bank regarding this payment.
Also if you have any queries regarding this please contact our sales support via https://support.avg.com/support_sales?l= .
Thank you.
I purchase the AVG ULTIMATE PROTECTION some days ago, but since then have received no payment
confirmation,and can find no email address to resend payment notification- Where, or who can i contact
to find what happened to the deal?
you can contact with avg team either with phone or chat
You are welcome.
Sorry we don't have any specific email address to contact us.
To contact our sales support through phone you can find the numbers on the link provided before.
Actually the problem is with your bank payment gateway.
Could you please contact your concern bank first regarding this and explain them that AVG have confirmed that they haven't received the payment and ask what is the reason for this?