Hello Leona,
I regret to hear about the inconvenience caused. I can see from your records that you have purchased AVG Internet Security (1 computer), 1 year subscription and AVG Express Install Support for remote help to configure AVG on your PC. I have sent you an email to get connected to our remote support team. Please check your inbox and spam/junk folder as well for the email.
I completed the free AVG download (so I thought) and then submitted my credit card information re the
$39.99 yearly protection and then was told I didn't have an AVG account. I created one and now am unable to see where anything was done or that the download is now complete and I am protected. The icon has disappeared from my screen?
Hello Leona,
I regret to hear about the inconvenience caused. I can see from your records that you have purchased AVG Internet Security (1 computer), 1 year subscription and AVG Express Install Support for remote help to configure AVG on your PC. I have sent you an email to get connected to our remote support team. Please check your inbox and spam/junk folder as well for the email.