Hello Russell,
I'm sorry to hear about this. In this case, I request you to disable all AVG components (open AVG Internet Security > menu > settings > components) and check if you can execute the file. Also I request you to send us a screenshot of the error message to assist you better. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot).
Best regards,
Alok.
Hi Alan,
I don't see my previous comment that it is working now. This is the first time that I have used a post.
Thank you for the screen shot tips.
Russ
I don't see my previous comment that it is working now. This is the first time that I have used a post.
Thank you for the screen shot tips.
Russ
I be leave that it should install in processes at boot up. How do I fix this?
Thank you,
Russ
Hello Russell,
I'm sorry to hear about this. In this case, I request you to disable all AVG components (open AVG Internet Security > menu > settings > components) and check if you can execute the file. Also I request you to send us a screenshot of the error message to assist you better. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot).
Best regards,
Alok.
Russ, If you scroll upwards your previous posting "Anyway it seems to be working" is visible on the Community.
AVG Guru
AVG Guru
Hello Russ,
I'm glad to hear that you ware able installed AVG PC Tuneup. We have two types of AVG PC Tuneup programs in AVG download page (AVG TuneUp - Unlimited and AVG PC TuneUp® "which you have purchased" ) , you might had downloaded AVG TuneUp - Unlimited which is why you ware not able to install it's paid version. However, if you go to your AVG MyAccount for your subscription download, then it will redirect to download correct AVG program (which you have purchased), which is why you ware able to install/activate AVG PC Tuneup.
Best regards,
Alok.
I'm glad to hear that you ware able installed AVG PC Tuneup. We have two types of AVG PC Tuneup programs in AVG download page (AVG TuneUp - Unlimited and AVG PC TuneUp® "which you have purchased" ) , you might had downloaded AVG TuneUp - Unlimited which is why you ware not able to install it's paid version. However, if you go to your AVG MyAccount for your subscription download, then it will redirect to download correct AVG program (which you have purchased), which is why you ware able to install/activate AVG PC Tuneup.
Best regards,
Alok.