Protection date hase not changed

AVG Protection
3

Hello Gert,
We are here to help you. I have sent you an email, please reply to my email with the information requested and we will do our best to assist you.
Regards,
Alok.

1

I have paid for 1 year extension but the protection date has not changed.  iDEAL Transaction number : 115000095*****  date 23 08 2018 time 12.28:12
Do I still need a license number? If yes, what is my license number. I was a customer til 2016 at Norman that is fused with AVG.
Please Help!!

2

Hello Gert,
We are here to help you. I have sent you an email, please reply to my email with the information requested and we will do our best to assist you.
Regards,
Alok.