Hello Span,
We will help you with the necessary information.
Can you provide us the screenshot of the issue?
Also mention the version of your software.
The version is AVG Free. Yesterday the warning did not appear, then today it did. I clicked "Fix now", restarted, and the warning did not reappear. This is what it looks like.
I reinstalled AVG, and for a week had no repetition of this problem. Then it returned. Sometimes the warning does not come up until I open my internet browser, which is Firefox. As far as I can see, I have no other security software installed. I can't be sure that either Windows 7 or Firefox do not have some kind of default security software operating. As I said above, the main issue here is extreme annoyance: after restarting, the problem is fixed; however, this means starting my computer twice to use it. An alternative is to leave the computer permanently on, but I have never done this and do not like to. I would appreciate any advice you can give me.
Frequently when my computer boots up, the AVG screen says "Protection disabled", and it will be necessary to restart the computer to resolve the issue. When I click the "Resolve" button, I am told the issue is resolved. If I restart, the same error screen comes up. What is going on here? What should I do about it?
I reinstalled AVG, and for a week had no repetition of this problem. Then it returned. Sometimes the warning does not come up until I open my internet browser, which is Firefox. As far as I can see, I have no other security software installed. I can't be sure that either Windows 7 or Firefox do not have some kind of default security software operating. As I said above, the main issue here is extreme annoyance: after restarting, the problem is fixed; however, this means starting my computer twice to use it. An alternative is to leave the computer permanently on, but I have never done this and do not like to. I would appreciate any advice you can give me.
Hello Span,
We realize the situation.
Let's remove the traces of AVG completely by referring this article (https://support.avg.com/SupportArticleView?l=en&urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) and proceed installing the latest version by clicking here (https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free).
Check the status and keep us informed here.
The version is AVG Free. Yesterday the warning did not appear, then today it did. I clicked "Fix now", restarted, and the warning did not reappear. This is what it looks like.
Thank you for the screenshot.
Do you have any other security software installed on your computer?
If you have any, please uninstall the same and restart the computer, check if that fix the issue.
If you do not have any, we suggest you to remove AVG AntiVirus free from your control panel and click on this link https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free to reinstall the latest version.
If you face any difficulties, please let us know and we will assist you further.
Hello Span,
We will help you with the necessary information.
Can you provide us the screenshot of the issue?
Also mention the version of your software.