I tried that and there is no change in my problem. On top of that I have just been automatically renewed when it is not funtional. I am running (or try to run AVG Ultimate). It appears to be fine our laptop but not the desktop, both of which are Windows 7.
Hello Mark,
I am sorry to hear that the issue persists. In this case, we need to completely remove and reinstall AVG Internet Security in your computer. Please click on this link http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to uninstall AVG from your computer.
Note: First run AVG Clear tool and then run AVG remover tool
You can reinstall latest version of AVG Ultimate from this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate
If you face any difficulties, feel free to contact us.
Hello Mark,
I apologize for the inconvenience. Please repair AVG Internet security/ AVG Protection http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.
I keep getting a message saying that my protection is disabled. When I click on "Fix Now", it goes through the motions of updating, but the warning remains.
Update says that I have the latest versions available.
Restarting the computer changes nothing.
If I go through the "Internet Security" tab, it tells me that I need to update my version of AVG, but again clicking on update does not change anything.
How do I fix this please?
Hello Mark,
I apologize for the inconvenience. Please repair AVG Internet security/ AVG Protection http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.