Protection disabled

Hello Ian,
We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=906b0000000TlMj .
Thank you.

When I start up the laptop I also get a message stating to update virus protection.  But when I click on this message and it attempts to update I get the message "windows cannot access the specified device, path file.  When I go to the dashboard in AVG all the individual elements of the protection are green there is a main heading stating that protection is disabled.

I do have screen shots of these messages which I can send for clarification.

Ian, Also in future please try to keep the whole conversation in one question/thread to speed up any resolution. 
AVG Guru
Hello Ian,
We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=906b0000000TlMj .
Thank you.