AVG Internet Security - Unlimited is what I meant, not Ultimate. I'm sorry, my wording mistake there. It was late when I wrote. It seems to have possibly fixed itself, and whatever communication error was going on that kept things from knowing that I had a two year subscription instead of a trial seems to be gone, along with whatever was making the firewall constantly turn itself off and tell me the computer needed to be restarted.
Hello Tia,
We are sorry for the inconvenience caused.
As per our record, we could see a subscription for AVG Internet Security - Unlimited (2 years subscription) and not for AVG Ultimate on your account.
Did you purchase AVG Ultimate using a different email address?
Hello all. I have a question. I bought AVG Ultimate and paid for 2 years. Unintstalled AVG completely, restarted my computer, reinstalled AVG Ultimate, restarted computer again. I AM logged in to the AVG MyAccount, it is connected to the network associated with my e-mail, yet this message will not leave! I do not want it reverting me back to basic security when I have PAID FOR TWO YEARS OF COMPLETE PROTECTION. I've worked on this for two hours as of now and I am starting to get extremely annoyed, to the point that I am thinking of requesting a refund and going with another antivirus software.
Someone please tell me how to fix this.
Hello Tia,
We are sorry for the inconvenience caused.
As per our record, we could see a subscription for AVG Internet Security - Unlimited (2 years subscription) and not for AVG Ultimate on your account.
Did you purchase AVG Ultimate using a different email address?
Hello Tia,
We really sorry for the confusion. Let we first appreciate your efforts which you have taken to fix it. Since you had mentioned that your system is frequently restarting by AVG Firewall, in this case we recommending you repair AVG program and check whether it resolve the issue.
The following article explains how to repair it: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG .
If the issue persist, please let us know we are here to help you.
Thank you.
AVG Internet Security - Unlimited is what I meant, not Ultimate. I'm sorry, my wording mistake there. It was late when I wrote. It seems to have possibly fixed itself, and whatever communication error was going on that kept things from knowing that I had a two year subscription instead of a trial seems to be gone, along with whatever was making the firewall constantly turn itself off and tell me the computer needed to be restarted.