Protection is disabled and won't enable

AVG Protection
3

Hello Clare,
I'm sorry to hear about this. Please open AVG Internet Security > menu  > about > subscription and look for the expiry date and also share a screenshot of the AVG User Interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

AVG screen tells me that Protection is disabled, restart to fix.  When I restart nothing change. How do I fix this?

2

Hello Clare,
I'm sorry to hear about this. Please open AVG Internet Security > menu  > about > subscription and look for the expiry date and also share a screenshot of the AVG User Interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.