Protection is disabled message

Jan,
Sorry for the confusion, we are aware of it. Mostly this issue will occur only if you have conflicting security programs such as McAfee, Norton, Malware Bytes etc., I request you to uninstall those programs from your device and follow the below steps.

Open AVG Internet Security -> Menu -> Settings -> Update -> update virus definitions AND update program definitions. Restart PC and check status of AVG components, if components are still not active click on “Fix” button in upper right side of AVG window.

If fix button is not available or does not work go again into settings of AVG and now choose Troubleshooting -> Passive mode -> and deactivate it (move the slider into green color). Restart the PC and check the situation. We are here if you need any help.

For the last 2 days I have had the Protection is disabled message in red on my computer.  Nothing I do changes this. I have a paid version of AVG internet security.

Jan,
Sorry for the confusion, we are aware of it. Mostly this issue will occur only if you have conflicting security programs such as McAfee, Norton, Malware Bytes etc., I request you to uninstall those programs from your device and follow the below steps.

Open AVG Internet Security -> Menu -> Settings -> Update -> update virus definitions AND update program definitions. Restart PC and check status of AVG components, if components are still not active click on “Fix” button in upper right side of AVG window.

If fix button is not available or does not work go again into settings of AVG and now choose Troubleshooting -> Passive mode -> and deactivate it (move the slider into green color). Restart the PC and check the situation. We are here if you need any help.