Protection is Disabled .. nothing seems to work when trying to fix

AVG Protection
5

Hello Randall,
I appreciate your efforts towards resolving the issue.
This message will appear if there is some error with the program user interface files. Could you confirm the version of AVG program installed on your device (Open AVG program > Menu > About)?
Please make sure that you have no other AntiVirus installed on your PC. Keep me updated on the progress.

2

Hello Randall,
I appreciate your efforts towards resolving the issue.
This message will appear if there is some error with the program user interface files. Could you confirm the version of AVG program installed on your device (Open AVG program > Menu > About)?
Please make sure that you have no other AntiVirus installed on your PC. Keep me updated on the progress.

1

Everything shows protected but I see a "Protection is Disabled" message. Rebooting and using the the repair in trouble shooting does not fix the issue … what now

3

19.8.3108 (build 19.8.4793.541)

UI Version 1.0.191

4

Thank you for the information, Randall.
Please try reinstalling AVG Internet Security and check with the program.
Click the below link to show steps to uninstall AVG Internet Security.
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Internet-Security
Click the below link to show steps to install AVG Internet Security. .
https://support.avg.com/SupportArticleView?urlname=Install-AVG-Internet-Security
Keep us posted.