Hello Robert,
We are here to help.
We could see that you have active subscriptions for AVG Internet Security multi-device valid till May 25, 2021, AVG Secure VPN valid till November 17, 2019, AVG Password Protection valid till August 17, 2020 and AVG Internet Security (1 computer) valid till September 28, 2019.
It looks like the program awaits activation, hence the prompts appear to upgrade your protection. Could you share the screenshot of the prompt to check and assist you accordingly?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Hello,
How do I find what protection level I have, I was sure I paid for password protection but II'm continually being prompted to upgrade my protection.
How do I find what protection level I have, I was sure I paid for password protection but II'm continually being prompted to upgrade my protection.
Hello Robert,
We are here to help.
We could see that you have active subscriptions for AVG Internet Security multi-device valid till May 25, 2021, AVG Secure VPN valid till November 17, 2019, AVG Password Protection valid till August 17, 2020 and AVG Internet Security (1 computer) valid till September 28, 2019.
It looks like the program awaits activation, hence the prompts appear to upgrade your protection. Could you share the screenshot of the prompt to check and assist you accordingly?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
We are here to help.
We could see that you have active subscriptions for AVG Internet Security multi-device valid till May 25, 2021, AVG Secure VPN valid till November 17, 2019, AVG Password Protection valid till August 17, 2020 and AVG Internet Security (1 computer) valid till September 28, 2019.
It looks like the program awaits activation, hence the prompts appear to upgrade your protection. Could you share the screenshot of the prompt to check and assist you accordingly?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.