Protection Renewal

Hello Jim.
Thank you for contacting us. I have tried to pull up your account records using the email address you used to contact us here but I can not. I would request you to please contact our sales support ( https://support.avg.com/support_sales ) for help regarding your query.
Thank you.

You sent me an e mail informng me that my protection would be automatically renewed but I am still receiving notification that I have only until the end of the month to renew my protection.  Which is it???

Hello Jim.
Thank you for contacting us. I have tried to pull up your account records using the email address you used to contact us here but I can not. I would request you to please contact our sales support ( https://support.avg.com/support_sales ) for help regarding your query.
Thank you.