Hello Christa,
We apologize for the inconvenience caused.
To get your issue fixed, we request you to run AVG remover tool and then install AVG Antivirus free back in your pc.
To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
How do I remove the ProTrial notices? I clicked on this a few weeks ago (not meaning to) and it has finally expired, but rather than restore me to my regular AVG Free version, I constantly get popups asking me to purchase, and the ad will not go way when I try to review my regular version, check status, etc. I do NOT want the purchase the ProTrial…at this point, if no solution, I will simply have to uninstall AVG as it is now useless. I checked the uninstall programs to make sure I was not in the Trial version, and I am not.
Hello Christa,
We apologize for the inconvenience caused.
To get your issue fixed, we request you to run AVG remover tool and then install AVG Antivirus free back in your pc.
To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Antivirus Free 2016 we request you to use the offline installation. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
For 32 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Feel free to contact us for any further assistance. Have a great day, Aravind AVG Customer Care.