Purchase and doesnt work

Hi Tom,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks

I purchase the product the other day via internet. This was after my trial period expired. Yep paid for it they took my money but AGV keed saying I do not have a lices or it has expired.

Hi Tom,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks