Hi, David.
I apologize for the delay. It is indeed disappointing when you have to contact us multiple times about the same issue. We would like to update that your issue is currently being analyzed by our level 3 support team and you will be contacted soon via email by them.
Hi, David.
I apologize for the delay. It is indeed disappointing when you have to contact us multiple times about the same issue. We would like to update that your issue is currently being analyzed by our level 3 support team and you will be contacted soon via email by them.
I purchased AVG Internet Security Unlimited 2017 from Amazon.com and I tried to install using their instructions. I ended up with a 30 day trial instead. Last week, I spent about 3 hours on line with an AVG representative from Chat who claimed to have resolved the problem. Today, I got a notice about the number of days remaining on my "free trial." I went and checked the install and, surely enough, it is another 30 day trial. What the heck? I really don't care for any of the other AV programs out there but if I can't get this resolved I just might have to get a refund from Amazon and go to something else.
Can anyone here help?