Purchase of 2 year protection

Hi Susan.
We're here to help you with activating the paid subscription.
Unfortunately, you do not have an active AVG subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your order details.
Please check your inbox and spam box as well and revert it at the earliest possible.

I purchased the 2 year deal but whenever I run the check I am asked for payment? I haven't had a "code" or instructions on downloading anything. I paid through Paypal do I need to contact them to cancel?

I do not want automatic renewal given the issues above. Hoe do I cancel that?

Hi Susan.
We're here to help you with activating the paid subscription.
Unfortunately, you do not have an active AVG subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your order details.
Please check your inbox and spam box as well and revert it at the earliest possible.