Purchase of AVG Secure VPN

AVG Protection
3

Hello Stephen,
From your account, I see that you have purchased AVG Password Protection and AVG Secure VPN, expires on 7/25/2020 and 9/28/2020 respectively. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Secure VPN issues.
Best regards,
Alok.

1

I have just purchased the above protection( the 3 year package) when i logged in it tells me my subscription has been cancelled .
Why ?

2

Hello Stephen,
From your account, I see that you have purchased AVG Password Protection and AVG Secure VPN, expires on 7/25/2020 and 9/28/2020 respectively. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Secure VPN issues.
Best regards,
Alok.