Purchased AVG PC TuneUp but wants me to buy it

AVG Performance
2

Hi Keith,

We believe that the program awaits activation.
We could not find an active subscription on the account that you used for AVG community.
We tried sending an email, but we received failure notice saying that "DNS BLACKLIST DENY".
You can contact our sales team using this https://support.avg.com/support_sales_chat link who can help you in locating the purchase and activation.
Thank you.

3

Hi Keith,

We believe that the program awaits activation.
We could not find an active subscription on the account that you used for AVG community.
We tried sending an email, but we received failure notice saying that "DNS BLACKLIST DENY".
You can contact our sales team using this https://support.avg.com/support_sales_chat link who can help you in locating the purchase and activation.
Thank you.

1

I've been subscribed to AVG PC TuneUp (Multi-device) for some years, with auto-renewal in place.
For the last few days it won't run, and wants me to purchase it.
Of course, I already have purchased it, and been using it for years!
I have re-installed it from https://subscriptions.avg.com/ but it still wants me to purchase it.
How do I fix this problem?