Hi Nemo,
Thank you for reaching us with your concerns, I will certainly help you. AVG Ultimate does not require a license number for activation, as it is activated using your AVG My Account email address and password. You must use the activation code to register the product with your AVG MyAccount to proceed with the activation.
Refer to steps provided in this article http://support.avg.com/SupportArticleView?urlname=Registering-Products-Purchased-via-Retail-Store-or-Reseller on how to register the code.
Upon completing the registration, logout from AVG Zen and log back in to activate the new purchase:
1. Please open AVG dashboard and click on your email address at top right corner.
2. Then select Leave this network option and confirm it by clicking on Leave button.
3. Click Connect at the top-right of the screen, then click Log into an existing account.
4. Type your email address and the password you created for your AVG My Account during the purchase, then click Log In.
Hi Nemo,
Thank you for reaching us with your concerns, I will certainly help you. AVG Ultimate does not require a license number for activation, as it is activated using your AVG My Account email address and password. You must use the activation code to register the product with your AVG MyAccount to proceed with the activation.
Refer to steps provided in this article http://support.avg.com/SupportArticleView?urlname=Registering-Products-Purchased-via-Retail-Store-or-Reseller on how to register the code.
Upon completing the registration, logout from AVG Zen and log back in to activate the new purchase:
1. Please open AVG dashboard and click on your email address at top right corner.
2. Then select Leave this network option and confirm it by clicking on Leave button.
3. Click Connect at the top-right of the screen, then click Log into an existing account.
4. Type your email address and the password you created for your AVG My Account during the purchase, then click Log In.