Purchased VPN, auto-activation upon login doesn't occur

AVG Protection
3

Hi Cameron,
I am sorry to hear about that. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.

1

I purchased the Secure VPN built into AVG protection with a 2-year subscription. After reading support articles, I followed all the steps, but when I try to turn on the VPN it says expired (I'm assuming because my 30-day trial expired.) I've tried logging out and back in on the client, and my online portal says I have the subscription. Not sure what to do...

Thanks!

2

Hi Cameron,
I am sorry to hear about that. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.