Purchased VPN for any device but can’t seem to get the software to download on my OSI

I purchased VPN for any OS but not seem to get it to download on my iPad OSI

Hello Joyce,

We'll check & help you with this.
Unfortunately, we couldn't locate an active subscription of AVG Secure VPN under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.

Hello Joyce,

We'll check & help you with this.
Unfortunately, we couldn't locate an active subscription of AVG Secure VPN under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.