Hello Paul,
I understand the inconvenience.
If the auto renewal for AVG subscription is enabled, then the charge will be debited automatically for the renewal.
It will be enabled when the customer accepts the terms and conditions during the purchase.
I see that you have downloaded the free trial of AVG TuneUp - Unlimited Devices and you will be getting notices to pay for the service in-order to continue using the subscription.
You can click on "Buy Now" option that you get to proceed with the purchase or contact us using this link: https://support.avg.com/support_tech_chat?l=en to get help with the purchase.
Hi i am a free account user for AVG yet. But what is the best thing to do if my free period is laps and if I want to purchase AVG with my Visa debit card account??? As I view some comments of your customers below saying or stated that they are experiencing charges yet even they are no longer using AVG?? Now my question is …Why charges continue without customers rights to choose?? It looks like an Auto bills system…and that may worry me. Please explain how best setting is. Thanks
Hello Paul,
I understand the inconvenience.
If the auto renewal for AVG subscription is enabled, then the charge will be debited automatically for the renewal.
It will be enabled when the customer accepts the terms and conditions during the purchase.
I see that you have downloaded the free trial of AVG TuneUp - Unlimited Devices and you will be getting notices to pay for the service in-order to continue using the subscription.
You can click on "Buy Now" option that you get to proceed with the purchase or contact us using this link: https://support.avg.com/support_tech_chat?l=en to get help with the purchase.