Purchasse incident

Hello Guillermo,
Thank you for contacting us. As per our records, the payment for your renewal of AVG Internet security license was declined. We request you to contact your bank for further assistance. You could also consider contacting our sales support team ( https://support.avg.com/support_sales ). Thank you.

I tried to renew my AVG Internet Security on march 30th, with licence valid until march 31th.  My bank denied the purchasse, but the price was charged in my credit card. I havent got the necessary key for renewing my licence. What could I do?

Hello Guillermo,
Thank you for contacting us. As per our records, the payment for your renewal of AVG Internet security license was declined. We request you to contact your bank for further assistance. You could also consider contacting our sales support team ( https://support.avg.com/support_sales ). Thank you.