Thanks for the reminder. I didn’t mean to create duplicate discussions—I was just trying to get help because I wasn’t sure if my original post had been seen. I’ll keep any follow-up questions in the same thread going forward. I appreciate the guidance and will continue the conversation in the linked post. Thanks for your help!
Annette, In future please refrain from carrying out multiple postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=9060N0000000SflQAE).
AVG Guru