Hello Ian.
I apologize for the inconvenience caused to you. In this case, I would request you to try adding the NAS drive path to the AVG exception list to resolve the issue. Please follow the instructions give on the following link to add the exception : http://avgread.me/18WB2dg. Please feel free to get back to us for any issues with AVG.
Thank you.
Hi I brought a NAS drive several months ago (QNAP TS-410). I can get the NAS work when AVG firewall is turned off. Unfortunatley I can not get it work when the firewall is turned on. I am not a firewall expert so have played around in Expert mode with no success. Any help would be appriciated. I am running on Windows 7 OS and have a 64 bit machine. Thanks,
Ian
Hello Ian.
I apologize for the inconvenience caused to you. In this case, I would request you to try adding the NAS drive path to the AVG exception list to resolve the issue. Please follow the instructions give on the following link to add the exception : http://avgread.me/18WB2dg. Please feel free to get back to us for any issues with AVG.
Thank you.
I apologize for the inconvenience caused to you. In this case, I would request you to try adding the NAS drive path to the AVG exception list to resolve the issue. Please follow the instructions give on the following link to add the exception : http://avgread.me/18WB2dg. Please feel free to get back to us for any issues with AVG.
Thank you.
Hello Ian,
I am sorry to know that you are facing the same issue even after adding the files to exception list. I really appreciate your valuable efforts in trying to fix it. I would request you to check your email inbox to acquire further assistance. Please feel free to get back to us for any issues with AVG.
Thank you.
Mohammed, AVG Customer care.